An extensive history supporting clients, products, and entities with varying business objectives; contributed to the diverse experience and culture to create KIMSOLV. Proven experience supporting proprietary applications and products for start ups and well established business leaders, as they promote, implement, and deploy their software for customer use. Support is also provided to companies and professionals that simply require assistance with project management tasks while they focus on productivity and profitability.
From a product perspective, service is provided to help users learn and maximize their benefit upon adopting new business systems. There is joy in assisting users as they get acclimated to new systems and processes, while also maintaining a balanced focus on customer satisfaction. Thorough research, incident tracking, testing, transaction management and customer support are pivotal service offerings through KIMSOLV. Specific sectors that helped shape skill sets include software technology, investment banking, consulting and communications. Specific systems experience is work with proprietary billing, data migration, and document storage products, Dynamic 365 CRM, JIRA, PL/SQL , SWIFT, and NetSuite.
In response to companies and professionals that quickly adjusted to operating remotely, there has been increased opportunities to help with projects and relationship management tasks. These services have aided in completing important correspondence deliverables and demanding communication efforts; where resources or personnel are limited.
All that is required from a client is the type of support needed, a timeline, and budget. KIMSOLV will take it from there.
We Work So You Can Live!