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Product and Application Support 


Participate in software as a service implementation and support in a startup or growing business environment. Provide assistance for the following tasks:


  • Gather information regarding business needs

  • Assist to collaborate with one or more team members; to help expedite review of day to day activity

  • Communicate internally and externally regarding existing processes or any proposed enhancements

  • Review and examine file transfer methods and legacy information for any data migration

  • Work with multiple teams to ensure data integrity and timelines for planned updates or implementations

  • Follow up with clients if needed to report progress, or address any issues that could impact service

  • Post-deployment and go live support include work with end-users on testing, system functionality, and capability

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Administrative and Documentation Services 

Support offerings have expanded, as more and more mobile business entities and sole professionals need assistance in this virtual environment. 

Considering the ever-growing platforms to promote and generate business, there is an advancing amount of pressure around communicating and managing products and services.  Circumstances may be a result of limited talent and resources.  Below is a list of popular deliverable types:


  • Letters and welcome package creation for distribution to customers

  • Assistance with on-time "request for proposals"

  • Assistance with research, information gathering, and documentation

  • Creation or assistance with instructional and training documentation

  • Event scheduling, contact, and announcements 

  • Meeting material coordination and distribution