Services!

 

Product and Application Support 
 

 

Participate in software as a service implementation and support in a startup or growing business environment. Provide assistance for the following tasks:

 

  • Gather information regarding business needs

  • Assist to collaborate with one or more team members; to help expedite review of day to day activity

  • Communicate internally and externally regarding existing processes or any proposed enhancements

  • Review and examine file transfer methods and legacy information for any data migration

  • Work with multiple teams to ensure data integrity and timelines for planned updates or implementations

  • Follow up with clients if needed to report progress, or address any issues that could impact service

  • Post-deployment and go live support include work with end-users on testing, system functionality, and capability

Administrative and Documentation Services 
 

Support offerings have expanded, as more and more mobile business entities and sole professionals need assistance in this virtual environment. 

Considering the ever-growing platforms to promote and generate business, there is an advancing amount of pressure around communicating and managing products and services.  Circumstances may be a result of limited talent and resources.  Below is a list of popular deliverable types:

 

  • Letters and welcome package creation for distribution to customers

  • Assistance with on-time "request for proposals"

  • Assistance with research, information gathering, and documentation

  • Creation or assistance with instructional and training documentation

  • Event scheduling, contact, and announcements 

  • Meeting material coordination and distribution