Services!
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Product and Application Support
Participate in software as a service implementation and support in a startup or growing business environment. Provide assistance for the following tasks:
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Post-deployment and go live support include work with end-users on testing and system functionality
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Gather information regarding business needs
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Assist to collaborate with one or more team members; to help expedite review of day to day activity
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Communicate internally and externally regarding existing processes or any proposed enhancements
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Review and examine file transfer methods and legacy information for any data migration
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Work with multiple teams to ensure data integrity and timelines for planned updates or implementations
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Follow up with clients if needed to report progress, or address any issues that could impact service
Project and Documentation Services
Support mobile business entities and professionals that need virtual assistance that can include:
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Virtual administrative and project management assistance
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Work with internal teams and gathering user information
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Assistance with Request For Proposals
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Letters and welcome package creation for distribution to new customers
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Help with creating instructional and training documentation
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Event scheduling and promotional announcements