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Product and Application Support 


Participate in software as a service implementation and support in a startup or growing business environment. Provide assistance for the following tasks:


  • Post-deployment and go live support include work with end-users on testing  and system functionality

  • Gather information regarding business needs

  • Assist to collaborate with one or more team members; to help expedite review of day to day activity

  • Communicate internally and externally regarding existing processes or any proposed enhancements

  • Review and examine file transfer methods and legacy information for any data migration

  • Work with multiple teams to ensure data integrity and timelines for planned updates or implementations

  • Follow up with clients if needed to report progress, or address any issues that could impact service

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Project and Documentation Services 

Support mobile business entities and professionals that need virtual assistance that can include:


  • Virtual administrative and project management assistance

  • Work with internal teams and gathering user information

  • Assistance with Request For Proposals

  • Letters and welcome package creation for distribution to new customers

  • Help with creating instructional and training documentation

  • Event scheduling and promotional announcements

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